Content Hub Transformation Director - Global Pharma - UK

Overview
This role offers an exciting opportunity for a seasoned professional to lead a strategic transformation of global content operations within a prominent life sciences organization. You will shape the future of content delivery, working on innovative projects that directly impact healthcare outcomes and scientific innovation. Join a mission-driven environment where your expertise will help streamline processes, reduce dependency on external agencies, and enable scalable, tech-enabled content solutions.

About our client
Our client is a reputable life sciences organization committed to advancing global health through innovative medical solutions. Focused on prevention, treatment, and scientific excellence, they leverage cutting-edge technologies and collaborative approaches to address critical health challenges worldwide. Their work plays a vital role in improving patient outcomes and supporting healthcare systems globally.

The opportunity (Role summary)
As Content Hub Transformation Director, you will spearhead the design and implementation of a new global content hub model from scratch. Collaborating with cross-functional teams, you will define the hub’s structure, scope, and service offerings, ensuring alignment with broader marketing transformation strategies. You’ll lead vendor evaluations, manage transition processes, and shape long-term vendor and ecosystem strategies. This on-site leadership role offers the chance to influence a comprehensive content transformation that enhances operational efficiency and future-proofs the organization’s content capabilities.

Key responsibilities

• Lead the design of a target content hub structure, defining roles, scope, and services within the end-to-end marketing ecosystem.
• Ensure hub transformation aligns with broader marketing and digital transformation initiatives, including taxonomy, workflows, and technology.
• Manage RFP processes, vendor selection, and contracting, fostering strong partnerships and reducing reliance on external agencies.
• Oversee transition planning and execution, maintaining content delivery continuity during legacy workflow migrations.
• Develop and implement a long-term vendor and ecosystem strategy, including governance, KPIs, and commercial frameworks.
• Build a capability roadmap incorporating innovative content production methods, AI tools, and self-service features from day one.

What you’ll bring

• Minimum of 10 years’ experience in content or marketing operations, digital transformation, or enterprise content supply chains.
• Proven experience designing or transforming global content hubs, shared services, or centers of excellence.
• Strong vendor management skills, including leading RFPs, contract negotiations, and partner performance optimization.
• Experience working in highly regulated, global environments, with a focus on operational efficiency.
• Bachelor’s degree in Business, Marketing, Technology, or related fields. A postgraduate qualification or relevant certifications in digital transformation or project management are a plus.

This role offers a salary range of £150,000–£180,000, depending on experience, reflecting the level of strategic impact and leadership required.

Apply now to join a forward-thinking organization shaping the future of healthcare communications and content innovation.

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