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Since George Floyd's horrific murder sent shockwaves around the globe, a harsh light has be...
Since George Floyd's
horrific murder sent shockwaves around the globe, a harsh light has been cast
upon the lack of diversity in, well, pretty much all industries. In reaction,
many companies released statements and took actions that focused on anti-racism,
side-stepping inclusion in the process. And that's where the challenges begin –
inclusion.
The corporate world
is obsessed with numbers, yet statistics show that even
though Black Americans make up 10% of all college graduates, there are only
four Black CEOs in the Fortune 500.
What's more, a study
by the National Opinion Research Center at the University of Chicago shows that a mere
3.2% of executives and senior managers are Black, and 58% of Black employees
say they have been subjected to racial prejudice at work.
It's common
knowledge that talent is the driving force behind every business's success.
When companies don't
make an effort to include more diverse candidates, they only promote and
reinforce problematic narratives and stereotypical cliches, prolonging the
damaging effects of systemic racism within the recruitment process.
Not only is this
harmful to society, but it directly impacts the wealth of Black individuals and
communities. So why is this still happening today, in 2023?
As we've mentioned
previously, many people,
including hiring managers, are not fully conscious of their own biases, meaning
they much less realise the economic impact those opinions cause.
Even as recent as
2020, Wells Fargo CEO, Charles
Scharf, made remarks during
a Zoom meeting about the company's troubles in meeting its diversity goals due
to a lack of qualified Black applicants. This drew enormous criticism,
reflecting a largely accepted way of thinking in the corporate world, which can
inflict harm on entire careers – from hiring to promotional opportunities to
organisational structures.
But the mythical
belief that qualified Black candidates are rare diamonds is not only one held
by the Wells Fargo CEO (who's since apologised for his comments). No, multiple
organisations across a wide range of sectors have also claimed they've
struggled to diversify programs, teams, and advisory councils because Black
talent 'isn't there.'
To put it bluntly,
blaming the talent pool over the efforts being made is lazy. And organisational
diversity being too hard to achieve is a myth that needs to be busted. Because
there is plenty of Black talent out there, so either organisations aren't
looking hard enough, or they simply don't want to find it.
In fact, as reported
by Reuters, Black senior executives across corporate America
are tired and frustrated with claims of talent shortages. They believe that
despite many companies' stated intentions to expand diversity in their
businesses, comments such as Scharf's are a major reason why companies do not
have enough racial and ethnic diversity in their leadership roles.
One prominent
example of the trope that 'Black talent is hard-to-find' lies in the technology
sector. As Darrick
Hamilton, Professor of
Economics and Urban Policy at the New School pointed out, claims that there's a
severe shortage of qualified Black and Hispanic candidates in Silicon Valley
don't add up.
That's because, as reported
by USA Today, Black and
Hispanic computer scientists and engineers graduate at top universities at
twice the rate that leading tech companies hire them. Hamilton commented on
these findings, "if you look at the empirical evidence, that's just not
the case."
So why are businesses
still using this excuse as to why they're struggling to diversify their teams?
Well, essentially, this narrative is one that is often perpetuated by those who
endorse four major fallacies in their hiring practices, which include:
Anyone who's been
through the hiring process will have heard the term' culture fit'. This
organisational language refers to a subjective criterion often associated with
likeability and similarity to the employer.
It's no secret that
most hiring manager and leadership roles are filled by White men with largely
homogenous peer groups. And even research shows that the majority of positions are
filled through networking rather than meritocracy, putting those from different
backgrounds at an unfair disadvantage.
The illusion that a
single most qualified candidate exists is purely that – an illusion. That's
because there is great variation in the way two candidates with different
experiences and skills would successfully approach and perform the same role.
The label 'most
qualified' is not quantifiable, meaning it's nested in opinion. This level of
subjectivity only feeds into false narratives and stereotypes about applicants
that are often steeped in bias.
Organisations might
find it difficult to find qualified Black candidates purely because of the
notion that Black applicants need to be more accomplished than their White
counterparts to be considered 'qualified.'
This unfair belief
is backed by a six-year-long
study that found people
of colour had to manage their careers more strategically and prove greater
competence than their White colleagues to land promotions.
Hiring practices are
generally executed at an individual level, which leads to the misconception
that racial discrimination happens at the hands of a few 'bad apples' rather
than as a systemic practice.
These kinds of biases mean that millions of ethnic minority
applicants are unfairly rejected from job roles before even having the benefit
of an initial screening or interview. As you can guess, the longer these
applicants wait for a less-biased employer to interview and offer them a job
results in an even wider gap in their employment history, meaning it becomes
even harder to score an interview. This has enormous implications for their
wealth and can seriously affect their mental health.
Since Black talent
has the odds already stacked against them, minority applicants have begun
'whitening' their job applications, deleting references to their race to boost
their shot at landing jobs.
While this seems
wildly unfair, research shows that it's paying off. As reported in the paper Whitening
Resumes: Race and Self-Presentation in the Labor Market, one study created resumes for Black and Asian
applicants and sent them to 1,600 entry-level jobs in 16 metropolitan areas of
the US. Some resumes included information that clearly indicated the
applicants' ethnicity, while others were scrubbed of any racial clues.
Results of the study
found that whitened resumes received more callbacks than those that included
ethnic information, even though the qualifications listed were identical.
For Black
candidates, 25% received callbacks from their whitened applications compared to
only 10% who left ethnic details intact. Among Asian applicants, 21% were
contacted by employers after whitening their resumes, whereas only 11.5% heard
back if their applications included racial references.
Another study from
the same paper even found that organisations that market themselves as pro-diversity
discriminated against minority applicants to the same degree. In this case,
researchers asked participants to craft resumes that included pro-diversity
statements and others that didn't mention diversity at all.
This study found
that when asked, minority applicants were half as likely to whiten their
applications when applying for jobs with employers who say they care about
diversity. Little did they know, promoting diversity in their applications
inadvertently hurt their chances of being considered because even employers who
claimed to be pro-diversity discriminated again applicants who included racial
references just as much as employers who didn't mention diversity in their job
ads at all.
From this, we can
only assume that companies are appropriating their social activism into their
marketing materials with hollow gestures or there's an apparent disconnect
between a company's aims and its hiring practices. This only reinforces the
assumption that many minorities already hold: they're already at a disadvantage
in the screening process, so to level the playing field, they must hide their
race.
What's more, this
level of discrimination is happening all across the corporate world, from
start-up-sized organisations to some of the largest corporations in America. A National Bureau of
Economic Research study saw
researchers send 84,000 fictitious job applications for entry-level roles to
108 Fortune 500 companies. What they discovered was that, on average, job
applications with distinctively Black names were 10% less likely to get a call
back than equivalent applications with comparable job experience, skills, and
education with distinctively White names.
What's worth
pointing out here is that this is expected to be even more likely in states
where it's illegal to ask about a candidate's criminal record because,
ultimately, implicit racial bias comes into play, and employers can make unjust
assumptions.
One study, in particular, found that when New York and New
Jersey-based employers were barred from asking candidates about their criminal
records, callbacks to Black candidates significantly dropped in comparison to
White candidates, suggesting employers assumed Black candidates were more
likely to have a record.
What's more, the National Bureau of
Economic Research found
that around the top 20% of the largest US businesses targeted in their study
accounted for around half of the total discrimination against Black-sounding
applications. That means they hold responsibility for keeping people of colour
out of lucrative jobs.
To reiterate that
point, Evan Rose, an Assistant Professor in the Kenneth C. Griffin
Department of Economics at the University of Chicago and co-author of the
study, said, "These
are, again, large US employers. You know them and love them; at least shop with
them regularly. And unfortunately, it seems that there's widespread patterns of
discrimination across their establishments. In fact, it looks like at least 20%
of the actual jobs that we applied to at these firms are discriminating on the
basis of race."
While racial
discrimination is happening across a whole host of industries, the recruitment
sector is actively making changes to follow through on its promises to become
more inclusive and diverse.
Back in 2020, Meet came
together with seven other staffing companies to address the massive
underrepresentation of Black talent within the recruitment industry. As a
result, Programme One was founded, helping remove inequalities and
barriers Black talent faces within the recruitment sector.
Since its creation, Programme
One has helped embed DE&I strategies into workplace environments, accessed
underrepresented networks to widen the talent pool within recruitment, and
continues to offer mentorship to each and every recruiter that comes through
Programme One.
Atta Gyedu, Project Manager at Programme One, says, "My aim is to not only make people in these untapped networks
aware of the potential career opportunities recruitment can offer but to also
help existing recruiters feel like they belong in the workplace they're in.
By
partnering with the Aleto Foundation, we've (so far) been able to create 11
successful mentor/mentee relationships across all our partnering agencies.
They're able to share their backgrounds and experiences with one another,
helping boost their sense of belonging and embed more inclusive cultures in the
workplace."
There's no denying
that bias is hardwired into the hiring process, with prejudice clouding the
screening of qualified applicants, but excuses such as 'Black talent is too
hard to find' are no longer acceptable.
This lack of
diversity, in every sector, is an issue that needs to be addressed from the
inside out and top-down, considering all policies, practices, and structures.
Organisations must
follow through on their initiatives with a clear structure, staff training, and
continued evaluation to ensure biases within the recruitment cycle are
addressed. The need is to not only prioritise securing diverse talent but to
nurture them, supply equal opportunities for them, and create leaders within
them too.
If you're in the
recruitment industry, as an employer or employee, and want to learn more about
Programme One, head to their website.
If you're from an
ethnic minority background and want to learn more about how you can thrive in a
career in recruitment, click here.
Likewise, if you're an experienced recruiter hoping to progress in your career,
click here.